Privacy Policy

Welcome to hkballoons.com. This Privacy Policy outlines how we collect, utilize, and share your personal information when you interact with our website or make purchases from us.

Information We Collect

When you visit hkballoons.com, certain information about your device is automatically collected, such as your web browser details, IP address, time zone, and cookies installed on your device. Additionally, we gather data about the specific web pages or products you view, as well as the websites or search terms that led you to our site. This information, collectively termed as "Device Information," helps us understand how users interact with our website.

We employ various technologies to collect Device Information:

• "Cookies," which are data files with unique identifiers stored on your device.
• "Log files" that track actions on our site, including IP addresses, browser types, and timestamps.
• "Web beacons," "tags," and "pixels," electronic files that record browsing activities.

When you make a purchase or attempt to do so on hkballoons.com, we collect certain Order Information from you, including your name, billing and shipping addresses, payment details (such as credit card numbers), email address, and phone number.

How We Use Your Personal Information

We primarily use Order Information to fulfill orders, process payments, arrange shipping, and provide order confirmations and invoices. Additionally, we utilize this data to:

• Communicate with you regarding your orders.
• Screen orders for potential fraudulent activities.
• Customize our marketing and advertising efforts according to your preferences.

Device Information helps us identify and mitigate potential risks, optimize our website's performance, and evaluate the effectiveness of our marketing campaigns.

Sharing Your Personal Information

We may share your Personal Information to comply with legal obligations, respond to lawful requests for information, or safeguard our rights.

Behavioral Advertising

We use your Personal Information to deliver targeted advertisements and marketing communications tailored to your interests.

You can opt out of targeted advertising through the following links:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of certain services via the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

Do Not Track

We do not alter our data collection practices in response to Do Not Track signals from your browser.